Job Description

• Be the customer advisor and have effective communication with Business Stakeholders, Enterprise Architects, Solution Architects for enterprise architecture functions such as Security, Performance, Development Process, and Application Governance across the platform, including Sales Cloud, Service Cloud, Marketing Cloud, Health Cloud, Financial Services Cloud.
• Setting up customer teams to support technology and high priority transformation and migration projects.
• Manage customer expectations and advise appropriate solutions to complex problems with both the business partners and the technology team.
• Formulate a long term plan to scale up the practice and project strategies on enabling technologies including the Force.com and lightning Platform.
• Define architecture , transformation design without losing sight of the delivery and experience of end users.
• Set up teams and engineering process for stable releases to align with our customers.
• Take personal ownership and accountability for the work delivered to ensure it is of highest quality.
• Set standards around patterns, frameworks, and technologies to promote a simple and consistent approach
• Partner with the immediate leaders within the org to ensure that engineering team supports and enables the business.
• Being a team player and a thought partner to steer the collective technology team to success.

Desired Experience

• 8+ years of industry experience implementing and leading Salesforce suite of products with high level of proficiency in Sales, Service, Marketing cloud and associated integrations within a large enterprise.
• 4+ years of experience in running enterprise services in a public cloud environment.
• 4+ years in a leadership role in a large technology organization managing Salesforce set up , marketing cloud, set up best integrations ( custom web service components) , ETL tool similar to IICS.
• Ability to get to the details without losing the big picture view.
• Experience running systems at scale leveraging cloud-native technologies like Kubernetes, Docker, Prometheus, MySQL/Postgres.
• Experience with leveraging Public Cloud Managed Services such as AWS RDS, S3, and DynamoDB in the design solutions.
• Ability to manage, build and mentor development teams.
• A team builder and leader that provides a clear structure and managerial oversight.
• Proven ability to collaborate across multiple teams and drive to success.
• Strong communication, partnership, and management skills to lead and collaborate with engineering, DevOps, and product teams.
• Ability to arbitrate technical discussions and make challenging calls.